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What are the delivery charges for the orders from the online shop?
– Shipping available all over Pakistan.
– Free Standard shipping for all orders exceeding PKR 8,000/-
– To curtail fraudulent, all orders are shipped on COD/Bank Transfer payment method.
– We amend our policies time to time, please stay updated with us.
In case the customer is absent upon delivery, a representative would call and act upon the instructions of the customer.
How long will delivery take?
Last Order Processing Before 6PM
For orders placed in other cities, your order will be dispatched from our Lahore office on the same day and delivered within 3 to 4 days by the courier service.
Please note that these are just estimates and the actual delivery time may vary depending on the courier service and the distance to your destination.
How secure is shopping in the online shop? Is my data protected?
Your data will be handled confidentially and encrypted withSSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
What exactly happens after ordering?
Pending: When we receive a new order in our system the default status is ‘Pending”.Phone verified:Next, our representative will call for order confirmation. Once ordered is confirmed the status will change to Phone verified. Then the seller will prepare your order for shipping and ships it.Order Shipped:When order shipped by the seller but not yet received by the buyer. The status of such orders changed to Order Shipped.Order Complete:When the customer received the order its status gets changed to order complete.Order Cancelled:When the order was canceled. All customers will be notified whenever the order status gets updated. In case of cancellation, customers will get an alert on email with the reason why it is canceled.
Do I recieve an invoice for my order?
Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.